Brief & Insight
In 2023, bigbasket approached us with a clear challenge: transform their underutilized YouTube channel—19,000 subscribers, limited uploads, and minimal algorithmic visibility—into a high-impact digital property, without any investment in paid media. Our insight was grounded in behavior: India wasn’t actively searching for grocery brands, but it was constantly seeking solutions—how to eat healthier, grow herbs at home, improve gut health, ad more. We reframed the brief. This wasn’t about advertising grocery products. It was about building brand presence through consistent, search-optimized, high-utility content that responded directly to audience needs. bigbasket didn’t need ads. It needed answers.